Cleaning / Decalcification


The harder the water in your region, the bigger the chance of calcium deposits in your machine. In case your water is hard, it is advisable to clean / decalcify your machine regularly. We also sell broyeur cleaner / decalcifier.

View / calculate the water hardness for your region here .

The harder the water, the more often your broyeur needs to be decalcified. Water with a value of 12 up to 30 DH (German Hardness standard) is viewed as hard water. This can not only damage your broyeur, but also other products, such as your taps, dishwasher and washing machine.

Please make sure to NOT use products containing chlorine or bleach! These are corrosive products and can affect rubber components and the housing of your broyeur.

For the cleaning / decalcification of your broyeur, we offer a special broyeur cleaner / decalcifier. This product is guaranteed to be safe.


For intermittent cleaning of your broyeurtoilet and/or pump, you may use a small dose of chlorine, vinegar or all-purpose cleaner, provided that sufficient water is added.


The decalcification process is as follows:


  1. Unplug the broyeur from the mains.
  2. Pour half of our broyeur cleaner / decalcifier into the pump.
  3. Subsequently add 3-4 liters of water and let it sit for a few hours.
  4. Plug the device back in.
  5. Flush twice.


  1. Pour half of our broyeur cleaner / decalcifier into the toilet.
  2. Add 2-3 liters of water.
  3. Flush and unplug the device at nearly the same time.
  4. Let it sit for a few hours, such as during the night.
  5. Plug the power back in.
  6. Flush twice.

Your broyeur is now ready for use once again!
Click here to order our broyeur cleaner / decalcifier.



Please use the broyeur as intended. The broyeurs which we supply are solely for use with single or double ply toiletpaper, waste and dirty water from for example a washing machine, shower or dishwasher.

Products such as tissues, wet-wipes, 3 to 4 ply toiletpaper, kitchen paper, tampons and female hygiene products will cause clogging in the device. Please take this into consideration!

Please under NO circumstance use a toilet plunger or chemical agents! These will affect the internal components of the device causing malfunctions and/or leakage.

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